How CJB collects personal information: CJB collects only the information you provide, including your name, email address, billing address, and phone number. We will typically keep a record of electronic communication and correspondence between yourself and CJB. Details of your visits to the website, and information collected through cookies and other tracking technologies will include, but not be limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, and web logs. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer. We will use reasonable endeavours to ensure that your personal information is accurate. In order to assist with this, you should notify us immediately of any changes to the personal information that you have provided.

How CJB uses personal information: To communicate effectively with you, including responding to your queries. To conduct our mutual business, including arranging the logistics of coaching and facilitation sessions. To send invoices to your billing address. To ensure that content from our website is presented in the most effective manner for you and for your device, based on cookies gathering relevant and appropriate information. CJB never shares your details with a third party for marketing or any other data collection purposes.

How CJB stores personal information: No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain reasonable physical, electronic and procedural safeguards to protect your personal information. All information you provide to us is stored on our own computers, and backed up securely to the cloud via Microsoft OneDrive. Confidential notes from coaching and facilitation sessions are stored on our own computers, backed up securely to the cloud via Microsoft OneDrive, and protected by unique passwords. Where we have given you a password which enables you to access notes of your coaching and facilitation sessions, you are responsible for keeping this password confidential and for complying with any other security procedures that we notify you of. We ask you not to share a password with anyone. We will retain your personal information for as long as is necessary for the processing purpose(s) for which it was collected. Our retention periods are based on business needs and once information is no longer needed it is securely destroyed. You have a right to access the personal data held about you. To obtain a copy of the personal information CJB holds about you, please email charlotte@charlottejarrettbadman.com. CJB will delete personal information on request at any time.

If you have any questions in relation to this Privacy Notice, please contact charlotte@charlottejarretbadman.com. We may occasionally change the content of our website, and how we use cookies, and consequently our Privacy Notice may change from time to time in the future.  If we change this Privacy Notice, we will record the date the Privacy Notice was last amended. If these changes are material, we will take reasonable steps to notify you of the changes. This Privacy Notice was last updated on 11 February 2020.